I decided to email my friend at Geico last night, to see if they would be willing to give me something in writing that said they examined the bar and that it was not bent. Joey sent me an email and bunch of pictures this morning.
So, it turns out that my class III trailer hitch bar thingy is not bent. Thank you tree, for having mercy on my car. I will make it up to you next time we visit. Thank you Geico for sending these pictures to make me feel better. Too bad for the shop in Bethesda that will not get my business or recommendation.
I want to mention that this little event in my week was an opportunity. Yes, an opportunity to have a voice. Some of you know that having a voice is my struggle. Had my husband been in town this week I would have begged him to talk to all these people. He is good at it. He doesn’t mind it. He sticks up for what he thinks is fair and right, and if he is afraid of confronting people, I can’t ever tell. I, on the other hand, will ignore things, let them go, or not speak up, just to avoid the confrontation. I can’t stand the feeling inside of me when I know I have to confront someone about a mistake, or just something that I want done differently. I rather give in than feel that feeling.
So I sent the email last night, with that feeling inside of me (I acted in spite of it), and hoped that the guy wouldn’t be too annoyed at me for sending it. Yep, that is what I thought. I should have called and practiced my actual voice, but this worked. And it turned out that he had no problems defending his shop, their work and their reputation…and sent me 6 or 7 pictures to prove it. All I had to do was ask.
COMMENTS
This is a great follow-up post. I’m so happy for you! You DID voice your concern and next time, you’ll do it in person. Thank you for sharing this, as there are many of us out there with the same affliction! 
Thanks for writing this! It’s a struggle for me too to get out of my comfort zone, but you are right — there is usually a reward for doing so.
